Privacy policy

This Privacy Policy explains how Margaret-Dublin (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit or make a purchase from https://margaret-dublin.com (the “Site”), or otherwise interact with us (together, the “Services”).

We value your privacy and handle your personal data with care, transparency, and respect, in accordance with Irish and European Union data protection laws, including the General Data Protection Regulation (GDPR).

By using our Services, you agree to the practices described in this Privacy Policy.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or services.

Any updates will be published on this page with a revised “Last updated” date.

2. Personal Information We Collect

We only collect personal information that is necessary to provide our Services properly and lawfully.

a. Information You Provide to Us

When you place an order, contact us, or subscribe to our emails, we may collect:

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Order details and payment-related information

  • Information you provide when contacting customer support

b. Information Collected Automatically

When you visit our Site, certain information is collected automatically, including:

  • IP address

  • Device and browser type

  • Pages viewed and interactions on the Site

  • Cookies and similar usage data

This information helps us understand how our website is used and improve the experience for our customers.

c. Information from Trusted Third Parties

We may receive limited personal data from trusted third parties, including:

  • Payment providers (to process payments securely)

  • Shipping and logistics partners (to deliver your order)

  • Marketing platforms (only where you have given consent)

  • Our e-commerce platform (Shopify)

3. How We Use Your Information

We use your personal data only for legitimate and necessary business purposes, including to:

  • Process, ship, and deliver your orders

  • Provide customer service and support

  • Communicate with you about orders or enquiries

  • Send newsletters or promotions (only if you have opted in)

  • Improve our website and services

  • Prevent fraud, misuse, or unauthorised activity

  • Comply with accounting, tax, customs, and legal obligations

4. Cookies and Similar Technologies

We use cookies and similar technologies to ensure our website functions correctly and to understand how visitors use the Site.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the Site.

5. Sharing of Personal Information

We only share personal data when necessary and only with trusted parties, including:

  • Payment processors and delivery partners

  • Service providers supporting our website and operations

  • Marketing and analytics partners (where consent applies)

  • Shopify, our e-commerce platform

  • Legal or regulatory authorities, where required by law

  • Parties involved in a business transfer or restructuring

We never sell your personal data.

6. Customs, VAT & Data Sharing (DDU context)

When orders are shipped internationally, limited personal data (such as name, address, and contact details) may be shared with logistics providers and customs authorities solely for the purpose of delivery and customs clearance.

Customs authorities may independently assess import duties or VAT in accordance with local regulations. Margaret-Dublin does not control these assessments and does not receive or process such charges.

7. Your Rights Under EU & Irish Law (GDPR)

You have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your personal data (where legally possible)

  • Withdraw consent at any time

  • Object to or opt out of marketing communications

To exercise any of these rights, please contact us using the details below.

8. Children’s Privacy

Our Services are intended for adults.
We do not knowingly collect personal data from children under the age of 16.

If you believe a child has provided us with personal information, please contact us so we can remove it.

9. Data Retention and Security

We retain personal data only for as long as necessary to fulfil:

  • Orders and customer service obligations

  • Accounting, customs, and tax requirements

  • Legal and regulatory obligations

We take appropriate technical and organisational measures to protect your data. However, no method of transmission or storage can be guaranteed to be completely secure.

10. International Data Transfers

Your personal data may be processed outside Ireland or the European Union through trusted service providers (such as Shopify).

Where required, we rely on appropriate legal safeguards, including Standard Contractual Clauses, to protect your data.

11. Third-Party Links

Our Site may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

📧 support@margaret-dublin.com

Address:
U2 Castletymon S.C.
Tallaght, Dublin 24
County Dublin
Ireland

📞 Phone: +353 (01) 452 6598